Service · Prototype and AI
AI for utilities: from pilot to regular operation, with prototype and governance
Working code in days, AI in grid operations and customer service with governance that plans for the EU AI Act and BNetzA supervision from day one.
30 minutes on the project that's pressing for you right now. No sales loop.
79 percent of German energy utilities have introduced AI, 61 percent are stuck in the pilot stage, none calls itself advanced. The bottleneck is rarely the model. It is the data behind it and the rules for using it. innobu builds the prototype that proves it holds, and the framework that lets it into regular operation.
Summary
AI for utilities at innobu means: a working prototype in days instead of a feasibility study in months, built on your data and in your process, plus the governance that allows the path into regular operation. Typical cases are load forecasting and grid state, clarification automation in market communication, customer service and document processes. The EU AI Act classifies AI in grid operations as high-risk from December 2027, so governance is part of it from the start.
Who this service is for
- Head of grid operations and planningYou want to improve grid state, load forecasting or congestion analysis with AI and need proof before you set up a programme.
- Head of market communication and billingClarification cases, master data errors and documents eat capacity, and a pilot with a vendor changed nothing.
- Head of IT and digitalisationBusiness units experiment with AI tools, and nobody keeps the inventory and risk classification the EU AI Act requires from 2026.
- International AI vendorsYou want to sell into German utilities and need to know what the EU AI Act, KRITIS and the market roles demand of your product.
Service
What you get
Prototype in days
A working prototype on your data and in your process, built with AI-assisted development, so you see whether the idea holds before budgets flow.
Use cases with a business case
Load forecasting, grid state, clarification automation, customer service, document processes: assessed by benefit, data situation, risk and effort.
Path into regular operation
Data connection, operating model, responsibilities, monitoring and handover to IT or vendors, so the prototype does not stay a pilot.
AI governance under the EU AI Act
Inventory, classification, risk class, documentation and approval paths that stand up to the Federal Network Agency as market surveillance authority. The framework is published on innobu.com.
Sovereign tool choice
Cloud or own infrastructure, European or American models: assessed by data protection, KRITIS requirements and cost, without vendor lock-in.
Process
How it works
Four stages, a tangible result after each.
Select cases
We review your candidates, assess benefit, data situation and risk and pick one to three cases with the biggest lever.
Build the prototype
In a few days a working prototype on real data emerges that business and IT check together.
Set up governance
In parallel we set up the inventory and the approval path so the case passes the EU AI Act.
Transfer into operation
We plan data connection, operating model and monitoring and hand over to your IT or your vendor.
Evidence
Backed by
Before our programme work in the energy industry, we ran a manufacturer of compressed air and gas measurement technology, around 30 people directly and roughly 100 indirectly, and co-founded its Scandinavian subsidiary. Consumption, flow, dew point and leakage on the industrial demand side: metering is not new territory for innobu. For scale and cover there is a curated partner network, softstack for development, Horizonte for strategy and organisation, SmartOptimo for metering and rollout. Full background.
Related topic fields and tools
Questions
Frequently asked questions
The PwC study 2026 shows: 79 percent have introduced AI, 61 percent are stuck in the pilot. The reasons are rarely the model but missing data connection, no operating model, no responsibilities and no governance. A prototype on real data with a path into operation addresses exactly these points.
A working piece of software on your data and in your process, built with AI-assisted development, that proves or disproves an idea before a programme is set up. Not a click dummy and not a feasibility study.
Most often: load and feed-in forecasting in the distribution grid, grid state estimation, clarification automation in market communication, customer service with a knowledge base and document processes in grid connection and billing. Which case comes first depends on your data.
Since August 2026 classification and transparency obligations apply, from December 2027 the high-risk requirements under Annex III, which cover AI in critical infrastructure and grid operations. The Federal Network Agency becomes market surveillance authority. Inventory, classification, documentation and approval paths must be in place by then.
It depends on data, KRITIS requirements and cost. innobu assesses both paths and European as well as American models without vendor lock-in. For many cases in grid operations a sovereign variant is the better choice.
With role-based AI orchestration in development; the human remains the decision maker. The method is described as Agentic Harness Engineering on innobu.com, with the reliability questions that also apply to your cases.
Further reading
- Can the grid model go to sales? Meter data, AI and unbundling in the multi-utility
- EU AI Act Annex III: which AI at a utility is really high-risk
- KI-MIG: supervision of your AI now has an address
- Calibration-Compliant Billing of Charging Electricity for Company-Car Fleets
- Charging Infrastructure for E-Trucks: Germany's 1-Billion-Euro Program
- dena DIVE: digital identities in energy systems
Let's collaborate
Next step
One AI case in mind, or twenty on a slide? In a first conversation we sort by benefit and data situation and say which case is feasible as a prototype in days.
Energy and measurement technology since 2010 · innobu GmbH since 2014 · Based in Schleswig-Holstein, Germany
Whoever pitches also delivers: whoever leads the first call stays your contact right through to the steering committee, with established partners in the project. Direct: info@innobu.com