Many organizations today stand at a strategic inflection point. Large-scale ERP and procurement-suite transformations are converging with an accelerating move to the cloud. The question is no longer whether cloud adoption makes sense. Instead, executive discussions now focus on risk exposure, cybersecurity, data sovereignty, and operational resilience—especially against the backdrop of growing geopolitical uncertainty.
The classic debate between full-suite and best-of-breed solutions remains unresolved—but the context has changed. Innovation cycles are accelerating rapidly. At industry events such as DPW Amsterdam, vendors announced dozens of new AI agents in a single release cycle.
While impressive, adoption often lags behind innovation. This is not a new problem. Even with mature cloud platforms—whether from SAP, Microsoft, or others—the human dimension remains the primary bottleneck.
Full suites still offer advantages in terms of end-to-end process integration and consistent user experience. However, they often struggle to match the speed, focus, and price-performance ratio of specialized vendors. Historically, integration complexity favored suites. Today, standardized APIs, cloud-native architectures, and reduced customization have significantly lowered integration barriers.
As a result, hybrid application landscapes are becoming the dominant model—combining core suites with best-of-breed solutions to capture innovation without sacrificing stability.
Most large organizations already operate hybrid IT environments. Companies with revenues above €500 million typically run well over a thousand applications on average. This mirrors consumer behavior, where individuals rely on dozens of apps on their smartphones—each optimized for a specific task.
The AI wave amplifies this trend. Nearly every procurement or finance application now includes its own AI capabilities, agents, or copilots. Each requires configuration, integration, monitoring, training, and—most critically—trust. Trust in the data, trust in the models, and trust in the outcomes.
We now stand at the threshold of a new era: Agentic AI. Unlike earlier generations of artificial intelligence that primarily supported users with recommendations or insights, agentic systems consist of multiple intelligent agents—digital entities capable of interacting, collaborating, and autonomously executing complex tasks.
What once required manual intervention is increasingly handled through coordinated machine action. A familiar consumer example is asking a digital assistant to create a calendar entry—an activity that shifted from manual input to instant voice execution years ago.
In the enterprise context, the same principle applies at a far greater level of sophistication. A prompt such as "Find a new supplier for this component" could trigger an AI-driven process that searches internal and external supplier databases, evaluates options based on cost, lead time, risk, and compliance criteria, and autonomously delivers a qualified shortlist—or even initiates next steps.
This evolution from assistance to execution represents a fundamental shift in how work is performed and how decisions are operationalized.
For procurement and supply chain organizations, particularly within complex, multi-tier ecosystems, this form of coordinated, cross-domain intelligence has far-reaching implications. Agentic AI promises speed, scalability, and decision-making at a level that traditional systems could never achieve. At the same time, it introduces a critical question that leaders can no longer avoid: trust in autonomous decision-making.
Do organizations truly trust AI not only to recommend actions, but to execute decisions on their behalf? And can these systems operate ethically, transparently, and consistently within defined governance, risk, and compliance boundaries?
As agentic capabilities mature, the challenge will not be technological feasibility—but establishing the confidence, controls, and accountability frameworks required to safely move from human-in-the-loop to human-on-the-loop decision-making.
Specialized applications and prebuilt AI agents can deliver speed, innovation, and reduced vendor dependency. However, they also introduce new layers of complexity. Organizations must now manage not only applications and release cycles, but also dozens—or hundreds—of embedded agents. Each agent must be configured, governed, monitored, and secured.
Define a clear vision for your hybrid landscape. Without it, you risk losing control over your technology landscape.
Establish an operating model that manages innovation, vendor diversity, and operational risk simultaneously.
Implement governance structures for all agents and applications to ensure transparency and control.
Continuously monitor and secure each agent to identify and minimize risks early.
In procurement especially, this complexity demands a clear architectural vision and operating model. Without it, organizations risk losing control over their technology landscape.
ERP systems and procurement suites are not disappearing—but their role is changing fundamentally. Monolithic architectures are giving way to modular, composable designs.
Some organizations are already adopting orchestration layers that sit above suites and specialized applications. These platforms harmonize the user experience while managing data flows, integrations, and AI-driven functionality behind the scenes.
The old "LEGO bricks" analogy applies more than ever: build flexible architectures, replace components when better options emerge, and preserve negotiation power by avoiding unnecessary lock-in.
Modern APIs make this approach technically feasible. The challenge now lies in governance—managing innovation speed, vendor diversity, and operational risk simultaneously. There needs to be a balance between API integrations and the ability to scale.
For European enterprises, the transition to hybrid procurement landscapes brings specific challenges and opportunities. Strict regulatory requirements, the importance of SMEs, and cultural preferences for stability must be considered in architecture planning.
Hybrid architectures enable small and medium enterprises to leverage modern procurement functions without making large suite investments.
European enterprises can ensure through hybrid approaches that sensitive procurement data remains in the EU and meets GDPR requirements.
Best-of-breed solutions allow you to test new functions while your core suite remains stable.
Through targeted selection of specialized solutions, you can optimize costs without compromising functionality.
The introduction of hybrid procurement landscapes in Europe brings specific challenges. Conservative corporate culture often prefers proven, monolithic solutions. At the same time, regulatory requirements such as GDPR and supply chain laws require comprehensive compliance monitoring across all systems.
The future belongs to composable, hybrid, and AI-ready enterprise landscapes that balance innovation with control, protect organizational sovereignty, and enable procurement, finance, and IT leaders to move faster with confidence.
Executives need a clear, pragmatic roadmap. The real risk is not autonomous AI—it is unmanaged autonomy. Most organizations are still in testing or early implementation phases. A significant share has not yet started. The window to act strategically is now.
Define which processes must remain within ERP or suite platforms and which can be delegated to specialized solutions. Pay particular attention to areas that represent competitive advantage or proprietary know-how.
Prioritize objectives such as efficiency, compliance, risk reduction, or transparency. Avoid experimenting with mission-critical processes in early stages.
Focus on proven, deployed capabilities—not slideware. Demand clear roadmaps and contractual commitments from vendors.
End-to-end consistency and rapid innovation are both valuable. The right mix depends on strategy, not tradition.
Begin with high-frequency, low-risk processes. Apply agile methods, test continuously, and invest in user training. Avoid waterfall approaches that attempt to define everything upfront—complex AI environments evolve too quickly.
Poor, fragmented, or paper-based data will undermine even the most advanced technology. Invest in data quality and integration as the foundation for your hybrid architecture.
The procurement suite is not ending—but the era of monolithic, one-size-fits-all platforms is. The future belongs to composable, hybrid, and AI-ready enterprise landscapes that balance innovation with control, protect organizational sovereignty, and enable procurement, finance, and IT leaders to move faster with confidence.
The transition to hybrid architectures is not a question of "if" but "how". Organizations that act strategically now and develop a clear vision for their hybrid future will be more competitive in the long term.