78% of companies are already experimenting with Large Language Models – yet 80% see no measurable impact on your profits. Agentic AI breaks through this pilot paralysis with autonomous, goal-oriented agents that control entire work processes instead of just reacting to prompts.
The Gen-AI hype reached boardrooms lightning-fast – but company balance sheets show hardly any positive effect so far. Leading companies are already using Agentic AI and achieving measurable results:
Reduction of support tickets by 30% and improvement of cycle time by 50% through autonomous agents in the research process – surprising supporters of traditional organisational structures with this step.
Sale of 1 Million Copilot licenses for €360 Million through focus on agent technology. The message is clear: Large companies invest massively in AI as soon as revenue-critical processes are effectively automated.
Reduction of memo creation time by 60% through use of autonomous documentation agents that only passed particularly demanding special cases to your human colleagues.
Five steps for successful implementation of Agentic AI in your company:
Define your goals based on concrete results, not impressive demos. Define measurable KPIs that are directly linked to your company results.
Choose a high-volume, rule-based process and redesign it completely for agent work instead of only automating partial steps.
Agents work across functions – ensure your organisational structure supports this. Combine process experts, AI developers and business responsibilities in a team with direct CEO support.
Horizontal copilots work 'out-of-the-box', but vertical agents need suitable infrastructure. Without strategic planning, recurring operating costs can quickly explode your initial budget.
AI coordinators, quality managers and AI product managers form the new middle management – reward and promote these key roles. Train employees as agent supervisors who handle exceptions and provide feedback.
An agent could accidentally book flights with outdated airport codes
Uncontrolled proliferation of agents without central governance
Tool-calling agents can leak PII if not sandboxed
Gartner urges CISOs, to treat agent policies like API policies : automated scans, least-privilege keys and kill-switches in seconds, not days.
Managers have shown for two years that Gen-AI can handle simple tasks – now it's about automating complex business processes in real time. The most successful companies already act today as if a digital workforce were a fixed part of your team – because for many this is already reality.
The most successful companies already act today as if a digital workforce were a fixed part of your team – because for many this is already reality.
Avoid endless pilot projects – deploy agents strategically and measure their success directly against your company results.